Uber names Andrew Macdonald COO, marking a pivotal change in the company’s leadership. The decision comes alongside the departure of Pierre-Dimitri Gore-Coty, senior vice president of delivery, after nearly 13 years with the company.
Macdonald, who currently leads Uber’s mobility division, will take on the role of president and chief operating officer. In this position, he will oversee both the mobility and delivery units. He will also manage cross-platform areas like advertising, customer support, and the company’s autonomous vehicle strategy.
This is the first time Uber has appointed a COO since Barney Harford stepped down in 2019. CEO Dara Khosrowshahi described the move as a “natural next step” in Uber’s evolution. He believes uniting leadership under Macdonald will help boost engagement across the platform.
Currently, fewer than 1 in 5 Uber users access both ride-hailing and delivery services each quarter. With Macdonald leading both units, Uber hopes to bridge that gap and enhance customer experience across its ecosystem.
Macdonald, affectionately known as “Mac” within Uber, joined the company in 2012 as its first general manager in Toronto. Since then, he has held several leadership roles and now joins the executive team in a more prominent capacity. He is expected to relocate to New York in September.
Khosrowshahi addressed potential concerns about his own position. He reassured employees he plans to stay, stating he has no intentions of leaving. He also mentioned that his focus remains on expanding Uber’s global presence.
The leadership update includes more promotions. Uber named Pradeep Parameswaran as global head of mobility. He previously led Uber’s Asia-Pacific mobility unit and now oversees business development and Uber For Business.
Susan Anderson, currently leading grocery and retail, becomes global head of delivery. Sarfraz Maredia, formerly head of Americas delivery, now holds the title of global head of autonomous mobility and delivery.
These appointments aim to strengthen Uber’s core services and align leadership with long-term goals. By consolidating decision-making under one executive, the company hopes to create a more seamless user experience.
The promotion of Macdonald signals Uber’s intent to drive integration and efficiency across services. With rising competition and evolving user needs, this leadership shift positions Uber for growth in its next chapter.
